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Antelope Audio Galaxy 64 Audio interface

Antelope Audio Galaxy 64 Synergy Core

$9,995.00
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Description
Antelope Audio Galaxy 64 Synergy Core front panel showing touchscreen display and analog I/O configuration

The Only Interface With Four HDX Ports. 64 Analog Channels. Dante, Thunderbolt, and MADI. Simultaneously.

At the level of infrastructure where this decision gets made, the question isn't whether a converter sounds good. It's whether the converter can serve as the single fixed point in a facility that everything else routes through, across every workflow, without requiring a hardware reconfiguration when the session changes.

The Galaxy 64 Synergy Core is built to be that fixed point. Sixty-four channels of DC-coupled analog I/O on eight DB25 connectors. Four HDX DigiLink ports carrying 128 channels into Pro Tools at 24-bit/192 kHz, maintained at full count by FPGA configuration rather than reduced as traditional HDX interfaces require at high sample rates. Two Dante RJ-45 ports running 64 channels each, primary and secondary, for networked audio routing with built-in redundancy. Two Thunderbolt 3 ports for native DAW operation. Optical MADI, AES/EBU, S/PDIF. Six Word Clock outputs. A 10 MHz atomic clock input. All of it active simultaneously. No card swaps. No I/O exclusions. No workflow dependencies on which connectivity path is currently in use.

 Antelope Audio Galaxy 64 Synergy Core front angle showing 2U chassis and front panel controls

128 Channels into Pro Tools at 192 kHz. Four HDX Ports. Primary and Secondary Per Card.

No other interface ships with four HDX ports. The Galaxy 64 uses each port as a primary connection, not a daisy-chain dependency, which means two HDX cards can run simultaneously: primary and secondary per card for redundant recording across a single Pro Tools system, or 128 channels split across two entirely separate HDX systems running in parallel. The FPGA configuration sustains the full 128-channel count at 192 kHz, which is the capability gap that separates this from every modular or expansion-based alternative in the Pro Tools ecosystem.

Dante integration covers both RJ-45 ports at 64 channels each, 24-bit/192 kHz, with the secondary port configured as a backup route for live production and broadcast environments where signal continuity is a technical requirement, not a preference. Dante network routing reaches any Dante-enabled device in the facility over standard Ethernet infrastructure, with no specialized cabling, no proprietary network hardware, and no distance constraint that analog cabling would impose. The Dante ecosystem now covers thousands of compatible products across consoles, preamps, recorders, and monitoring systems. The Galaxy 64 routes into all of them through a standard 1GbE switch.

 Antelope Audio Galaxy 64 Synergy Core rear panel showing full I/O complement including DB25, HDX, Dante, MADI and clock connections

256 Real-Time DSP/FPGA Effects Instances. Six Word Clock Outputs. Atomic Clock Input. Dolby Atmos 9.1.6.

The Synergy Core platform inside the Galaxy 64 runs 12 ARM DSP processors and 2 FPGA chips in parallel. That architecture supports up to 256 simultaneous real-time effects instances with near-zero latency, scaling across the 36 included Core FX: compressors, EQs, channel strips, reverbs, and specialized processors modeled at the component level. In a facility context, this is the monitoring processing and input conditioning engine running inside the converter itself, reducing the DSP load on the host system entirely and keeping the effects pipeline deterministic regardless of session size.

Six Word Clock outputs at 75 ohm/3Vpp allow the Galaxy 64 to serve as the master timing reference for the entire facility infrastructure: digital consoles, standalone converters, outboard with Word Clock sync, satellite recorders, and any other device requiring external clock discipline. The atomic clock input accepts a 10 MHz reference, compatible with GPS-disciplined and rubidium-standard master clocks, at 75 ohm/1Vpp on BNC. Loop Sync I/O enables video post environments to maintain frame-locked audio synchronization. The color touchscreen on the front panel provides direct hardware control of routing, monitoring, and preset management without requiring a connected computer, and the optional Antelope MRC hardware controller extends that control into the room for critical monitoring operations. Dolby Atmos 9.1.6 and 23 additional immersive formats are supported via Antelope's monitoring platform, making the Galaxy 64 the conversion backbone for facilities building out or upgrading immersive delivery infrastructure.

Highlights

  • The only interface with four HDX DigiLink ports: 128 channels into Pro Tools at 24-bit/192 kHz, FPGA-maintained at full count regardless of sample rate
  • Primary/secondary HDX configuration per card: redundant recording within a single Pro Tools system, or 128 channels split across two parallel HDX systems
  • Dual Dante RJ-45 ports: 64 channels each at 24-bit/192 kHz, primary/secondary with built-in redundancy for broadcast and live production
  • Two Thunderbolt 3 ports for simultaneous native DAW operation on macOS and Windows
  • 64 channels of DC-coupled analog I/O via eight DB25 connectors (AES59/Tascam pinout)
  • All connectivity simultaneous: HDX, Dante, Thunderbolt, and MADI active at the same time with no I/O exclusions and no card swaps
  • 124 dB dynamic range (AD, line inputs), 128 dB (DA, line outputs), 130 dB (monitor outputs)
  • THD+N: -112 dB (AD), -115 dB (DA line and monitor outputs)
  • 64-bit AFC (Acoustically Focused Clocking): same jitter management architecture as Antelope's standalone master clocks
  • Six Word Clock outputs at 75 ohm/3Vpp: Galaxy 64 operates as master clock for the full facility infrastructure
  • 10 MHz atomic clock input at 75 ohm/1Vpp on BNC: compatible with GPS-disciplined and rubidium-standard references
  • Loop Sync I/O for video post and broadcast frame-locked audio synchronization
  • Optical MADI I/O (SC-plug), AES/EBU I/O (XLR), S/PDIF I/O with sample rate conversion, coaxial
  • Synergy Core onboard processing: 12 ARM DSP + 2 FPGA chips, up to 256 simultaneous real-time effects instances, near-zero latency
  • 36 included Synergy Core FX: compressors, EQs, channel strips, reverbs, and specialized processors
  • DB25 line input trim: +14 to +24 dBu in 1 dB steps; output: -inf to +24 dBu in 1 dB steps
  • DB25 line input impedance: 11.2 kOhm (balanced); output impedance: 56 Ohm (balanced)
  • Dolby Atmos 9.1.6 and 23+ immersive audio format support via Antelope monitoring platform
  • Optional Antelope MRC hardware controller for tactile monitoring and preset recall
  • Color touchscreen front panel with direct hardware routing, monitoring, and preset control
  • Fast preset recall for instant session reconfiguration across multiple workflow types
  • 24-bit / 192 kHz, sample rates: up to 192 kHz
  • OS: macOS 10.12 or later, Windows 10 or later
  • Power: 18VDC via included AC/DC adapter
  • 2U rackmount, 19 x 10.6 x 3.5 in (48.3 x 26.9 x 8.9 cm), 14.1 lbs (6.4 kg)

Galaxy 64 Synergy Core Specifications

Specification Details
Form Factor 2U rackmount
Analog I/O 64 inputs / 64 outputs via 8 x DB25 (AES59/Tascam pinout, DC-coupled, balanced)
2 x 1/4" TRS balanced monitor outputs
1 x 1/4" TRS unbalanced headphone output (+20 dBu max, 120 Ohm)
Dynamic Range DB25 Line Inputs: 124 dB
DB25 Line Outputs: 128 dB
1/4" Monitor Outputs: 130 dB
THD+N DB25 Line Inputs: -112 dB
DB25 Line Outputs: -115 dB
1/4" Monitor Outputs: -115 dB
1/4" Headphone Outputs: -115 dB
Impedance DB25 Line Inputs: 11.2 kOhm (balanced)
DB25 Line Outputs: 56 Ohm (balanced)
1/4" Headphone Outputs: 120 Ohm (unbalanced)
Gain/Trim Range DB25 Line Inputs: +14 to +24 dBu in 1 dB steps
DB25 Line Outputs: -inf to +24 dBu in 1 dB steps
1/4" Monitor Outputs: -inf to +24 dBu in 1 dB steps
Resolution 24-bit / up to 192 kHz
HDX Integration 4 x DigiLink Mini ports (128 inputs / 128 outputs at 192 kHz)
Only interface with four HDX ports, FPGA-maintained at full channel count regardless of sample rate
Primary/secondary per card: redundant recording or 128 channels split across two systems
Dante Networking 2 x RJ-45 Gigabit Ethernet ports
64 channels each at 24-bit/192 kHz
Primary/secondary configuration for redundant routing in broadcast and live production environments
Thunderbolt 2 x Thunderbolt 3 (Mini DisplayPort connector)
64 inputs / 64 outputs, native DAW operation, custom macOS and Windows drivers
Digital I/O 1 x SC-plug optical MADI input, 1 x SC-plug optical MADI output
1 x XLR AES/EBU input, 1 x XLR AES/EBU output
1 x RCA coaxial S/PDIF input (with SRC), 1 x RCA coaxial S/PDIF output
Simultaneous Connectivity All I/O active simultaneously: HDX, Dante, Thunderbolt, MADI, AES/EBU, S/PDIF, and analog. No exclusions, no card swaps, no reconfiguration required between workflow types.
Clocking 64-bit AFC (Acoustically Focused Clocking), same architecture as Antelope standalone master clocks
1 x Word Clock input (75 Ohm, 3Vpp)
6 x Word Clock outputs (75 Ohm, 3Vpp)
1 x 10 MHz atomic clock input (75 Ohm, 1Vpp on BNC)
1 x Loop Sync input, 1 x Loop Sync output
Sync Sources Internal, Word Clock, Atomic Clock, ADAT, S/PDIF, Loop Sync
DSP/FPGA Synergy Core: 12 x ARM DSP + 2 x FPGA processors
Up to 256 simultaneous real-time effects instances, near-zero latency
36 included Core FX: compressors, EQs, channel strips, reverbs, specialized processors
Immersive Audio Dolby Atmos 9.1.6 and 23+ immersive formats via Antelope monitoring platform (optional)
Hardware Controller Antelope MRC (optional): tactile monitoring and preset recall
Front Panel Color touchscreen with direct hardware control of routing, monitoring, and preset management
USB 1 x USB-C (remote control only)
OS Compatibility macOS 10.12 or later, Windows 10 or later
Power 18VDC via included AC/DC adapter
Dimensions 19 x 10.6 x 3.5 in (48.3 x 26.9 x 8.9 cm), 2U
Weight 14.1 lbs (6.4 kg)
Shipping

Shipping & Returns

  • We deliver all US orders in 3–5 business days
  • Free cancellations
  • Returns accepted within 30 days (unused items)

Order Confirmation

Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order and have pre-authorized your credit card for the purchase. After confirming availability with our suppliers, we will proceed accordingly:

  • If your item is available and ready to ship within 1–2 business days, we will process the charge and arrange for shipment.

  • If your item is on backorder or unavailable, the pre-authorization will be voided and you will be notified by email.

  • Please note: While most items ship out within 1–2 business days, total delivery time is typically 3–5 business days, depending on your location and carrier handling.

Order Shipment

If your item is in stock and your payment has been processed, your order will typically ship within 1–2 business days. Total delivery time is approximately 3–5 business days from the date of order. Once shipped, you will receive tracking information at the email address provided during checkout within 24 hours of dispatch.

If you have not received tracking information within 3–5 business days of placing your order, please contact us at support@proaudioreserve.com.

The Distributor-Direct Advantage

To ensure you receive the most recent hardware revisions and 100% factory-sealed units, Pro Audio Reserve utilizes a Distributor-Direct fulfillment model. Unlike big-box retailers that may ship "floor models" or gear that has been sitting in general-purpose warehouses, your equipment is pulled directly from the primary manufacturer hub, serialized, and dispatched. This process ensures the highest level of quality control for professional-grade recording equipment.

Shipping Policy

We currently offer free shipping within the United States only. If the checkout process on our website allows you to enter a shipping address and complete your order, your location is eligible to receive delivery.

Changing Shipping Address

If you need to change your shipping address after your order has been processed or shipped, we will do our best to accommodate the request. Please note that address changes may result in delivery delays. Any additional costs incurred due to address changes, including carrier fees or rerouting charges will be the responsibility of the customer. No exceptions.

Shipping Times

All shipping times provided are estimates and should not be considered guarantees. Most orders ship out within 1–2 business days from the time payment is processed. However, total delivery time is typically 3–5 business days, depending on your location, carrier performance, and supplier fulfillment timelines.

We work closely with our vendors to ensure timely deliveries, but please note that supply chain disruptions, high-demand periods, or weather events may occasionally cause delays beyond our control.

  • To avoid misunderstandings: The “shipping time” refers to the total time from order placement to final delivery, not just when the item leaves the warehouse.

  • Cancellations: If you choose to cancel your order because it has not arrived within the estimated delivery window, you may be responsible for applicable shipping charges, restocking fees, warehouse handling costs, and other related fees.

  • Chargebacks: Customers who initiate chargebacks due to shipping delays without contacting us first may be held legally responsible for losses. We strongly encourage open communication so we can resolve any delivery concerns directly and efficiently via our Atlanta-based support team.

Delivery Options

  • Threshold Shipping: Your item will be delivered to your front door, porch, garage, or a covered entryway.

 

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at ProAudioReserve.

  • Free Shipping USA wide. 
  • 30 Day Easy Returns. Not happy with your product, we'll take it back noquestions asked.
  • Great Service. We pride ourselves on the best service, anywhere.

Reviews
Description
Antelope Audio Galaxy 64 Synergy Core front panel showing touchscreen display and analog I/O configuration

The Only Interface With Four HDX Ports. 64 Analog Channels. Dante, Thunderbolt, and MADI. Simultaneously.

At the level of infrastructure where this decision gets made, the question isn't whether a converter sounds good. It's whether the converter can serve as the single fixed point in a facility that everything else routes through, across every workflow, without requiring a hardware reconfiguration when the session changes.

The Galaxy 64 Synergy Core is built to be that fixed point. Sixty-four channels of DC-coupled analog I/O on eight DB25 connectors. Four HDX DigiLink ports carrying 128 channels into Pro Tools at 24-bit/192 kHz, maintained at full count by FPGA configuration rather than reduced as traditional HDX interfaces require at high sample rates. Two Dante RJ-45 ports running 64 channels each, primary and secondary, for networked audio routing with built-in redundancy. Two Thunderbolt 3 ports for native DAW operation. Optical MADI, AES/EBU, S/PDIF. Six Word Clock outputs. A 10 MHz atomic clock input. All of it active simultaneously. No card swaps. No I/O exclusions. No workflow dependencies on which connectivity path is currently in use.

 Antelope Audio Galaxy 64 Synergy Core front angle showing 2U chassis and front panel controls

128 Channels into Pro Tools at 192 kHz. Four HDX Ports. Primary and Secondary Per Card.

No other interface ships with four HDX ports. The Galaxy 64 uses each port as a primary connection, not a daisy-chain dependency, which means two HDX cards can run simultaneously: primary and secondary per card for redundant recording across a single Pro Tools system, or 128 channels split across two entirely separate HDX systems running in parallel. The FPGA configuration sustains the full 128-channel count at 192 kHz, which is the capability gap that separates this from every modular or expansion-based alternative in the Pro Tools ecosystem.

Dante integration covers both RJ-45 ports at 64 channels each, 24-bit/192 kHz, with the secondary port configured as a backup route for live production and broadcast environments where signal continuity is a technical requirement, not a preference. Dante network routing reaches any Dante-enabled device in the facility over standard Ethernet infrastructure, with no specialized cabling, no proprietary network hardware, and no distance constraint that analog cabling would impose. The Dante ecosystem now covers thousands of compatible products across consoles, preamps, recorders, and monitoring systems. The Galaxy 64 routes into all of them through a standard 1GbE switch.

 Antelope Audio Galaxy 64 Synergy Core rear panel showing full I/O complement including DB25, HDX, Dante, MADI and clock connections

256 Real-Time DSP/FPGA Effects Instances. Six Word Clock Outputs. Atomic Clock Input. Dolby Atmos 9.1.6.

The Synergy Core platform inside the Galaxy 64 runs 12 ARM DSP processors and 2 FPGA chips in parallel. That architecture supports up to 256 simultaneous real-time effects instances with near-zero latency, scaling across the 36 included Core FX: compressors, EQs, channel strips, reverbs, and specialized processors modeled at the component level. In a facility context, this is the monitoring processing and input conditioning engine running inside the converter itself, reducing the DSP load on the host system entirely and keeping the effects pipeline deterministic regardless of session size.

Six Word Clock outputs at 75 ohm/3Vpp allow the Galaxy 64 to serve as the master timing reference for the entire facility infrastructure: digital consoles, standalone converters, outboard with Word Clock sync, satellite recorders, and any other device requiring external clock discipline. The atomic clock input accepts a 10 MHz reference, compatible with GPS-disciplined and rubidium-standard master clocks, at 75 ohm/1Vpp on BNC. Loop Sync I/O enables video post environments to maintain frame-locked audio synchronization. The color touchscreen on the front panel provides direct hardware control of routing, monitoring, and preset management without requiring a connected computer, and the optional Antelope MRC hardware controller extends that control into the room for critical monitoring operations. Dolby Atmos 9.1.6 and 23 additional immersive formats are supported via Antelope's monitoring platform, making the Galaxy 64 the conversion backbone for facilities building out or upgrading immersive delivery infrastructure.

Highlights

  • The only interface with four HDX DigiLink ports: 128 channels into Pro Tools at 24-bit/192 kHz, FPGA-maintained at full count regardless of sample rate
  • Primary/secondary HDX configuration per card: redundant recording within a single Pro Tools system, or 128 channels split across two parallel HDX systems
  • Dual Dante RJ-45 ports: 64 channels each at 24-bit/192 kHz, primary/secondary with built-in redundancy for broadcast and live production
  • Two Thunderbolt 3 ports for simultaneous native DAW operation on macOS and Windows
  • 64 channels of DC-coupled analog I/O via eight DB25 connectors (AES59/Tascam pinout)
  • All connectivity simultaneous: HDX, Dante, Thunderbolt, and MADI active at the same time with no I/O exclusions and no card swaps
  • 124 dB dynamic range (AD, line inputs), 128 dB (DA, line outputs), 130 dB (monitor outputs)
  • THD+N: -112 dB (AD), -115 dB (DA line and monitor outputs)
  • 64-bit AFC (Acoustically Focused Clocking): same jitter management architecture as Antelope's standalone master clocks
  • Six Word Clock outputs at 75 ohm/3Vpp: Galaxy 64 operates as master clock for the full facility infrastructure
  • 10 MHz atomic clock input at 75 ohm/1Vpp on BNC: compatible with GPS-disciplined and rubidium-standard references
  • Loop Sync I/O for video post and broadcast frame-locked audio synchronization
  • Optical MADI I/O (SC-plug), AES/EBU I/O (XLR), S/PDIF I/O with sample rate conversion, coaxial
  • Synergy Core onboard processing: 12 ARM DSP + 2 FPGA chips, up to 256 simultaneous real-time effects instances, near-zero latency
  • 36 included Synergy Core FX: compressors, EQs, channel strips, reverbs, and specialized processors
  • DB25 line input trim: +14 to +24 dBu in 1 dB steps; output: -inf to +24 dBu in 1 dB steps
  • DB25 line input impedance: 11.2 kOhm (balanced); output impedance: 56 Ohm (balanced)
  • Dolby Atmos 9.1.6 and 23+ immersive audio format support via Antelope monitoring platform
  • Optional Antelope MRC hardware controller for tactile monitoring and preset recall
  • Color touchscreen front panel with direct hardware routing, monitoring, and preset control
  • Fast preset recall for instant session reconfiguration across multiple workflow types
  • 24-bit / 192 kHz, sample rates: up to 192 kHz
  • OS: macOS 10.12 or later, Windows 10 or later
  • Power: 18VDC via included AC/DC adapter
  • 2U rackmount, 19 x 10.6 x 3.5 in (48.3 x 26.9 x 8.9 cm), 14.1 lbs (6.4 kg)

Galaxy 64 Synergy Core Specifications

Specification Details
Form Factor 2U rackmount
Analog I/O 64 inputs / 64 outputs via 8 x DB25 (AES59/Tascam pinout, DC-coupled, balanced)
2 x 1/4" TRS balanced monitor outputs
1 x 1/4" TRS unbalanced headphone output (+20 dBu max, 120 Ohm)
Dynamic Range DB25 Line Inputs: 124 dB
DB25 Line Outputs: 128 dB
1/4" Monitor Outputs: 130 dB
THD+N DB25 Line Inputs: -112 dB
DB25 Line Outputs: -115 dB
1/4" Monitor Outputs: -115 dB
1/4" Headphone Outputs: -115 dB
Impedance DB25 Line Inputs: 11.2 kOhm (balanced)
DB25 Line Outputs: 56 Ohm (balanced)
1/4" Headphone Outputs: 120 Ohm (unbalanced)
Gain/Trim Range DB25 Line Inputs: +14 to +24 dBu in 1 dB steps
DB25 Line Outputs: -inf to +24 dBu in 1 dB steps
1/4" Monitor Outputs: -inf to +24 dBu in 1 dB steps
Resolution 24-bit / up to 192 kHz
HDX Integration 4 x DigiLink Mini ports (128 inputs / 128 outputs at 192 kHz)
Only interface with four HDX ports, FPGA-maintained at full channel count regardless of sample rate
Primary/secondary per card: redundant recording or 128 channels split across two systems
Dante Networking 2 x RJ-45 Gigabit Ethernet ports
64 channels each at 24-bit/192 kHz
Primary/secondary configuration for redundant routing in broadcast and live production environments
Thunderbolt 2 x Thunderbolt 3 (Mini DisplayPort connector)
64 inputs / 64 outputs, native DAW operation, custom macOS and Windows drivers
Digital I/O 1 x SC-plug optical MADI input, 1 x SC-plug optical MADI output
1 x XLR AES/EBU input, 1 x XLR AES/EBU output
1 x RCA coaxial S/PDIF input (with SRC), 1 x RCA coaxial S/PDIF output
Simultaneous Connectivity All I/O active simultaneously: HDX, Dante, Thunderbolt, MADI, AES/EBU, S/PDIF, and analog. No exclusions, no card swaps, no reconfiguration required between workflow types.
Clocking 64-bit AFC (Acoustically Focused Clocking), same architecture as Antelope standalone master clocks
1 x Word Clock input (75 Ohm, 3Vpp)
6 x Word Clock outputs (75 Ohm, 3Vpp)
1 x 10 MHz atomic clock input (75 Ohm, 1Vpp on BNC)
1 x Loop Sync input, 1 x Loop Sync output
Sync Sources Internal, Word Clock, Atomic Clock, ADAT, S/PDIF, Loop Sync
DSP/FPGA Synergy Core: 12 x ARM DSP + 2 x FPGA processors
Up to 256 simultaneous real-time effects instances, near-zero latency
36 included Core FX: compressors, EQs, channel strips, reverbs, specialized processors
Immersive Audio Dolby Atmos 9.1.6 and 23+ immersive formats via Antelope monitoring platform (optional)
Hardware Controller Antelope MRC (optional): tactile monitoring and preset recall
Front Panel Color touchscreen with direct hardware control of routing, monitoring, and preset management
USB 1 x USB-C (remote control only)
OS Compatibility macOS 10.12 or later, Windows 10 or later
Power 18VDC via included AC/DC adapter
Dimensions 19 x 10.6 x 3.5 in (48.3 x 26.9 x 8.9 cm), 2U
Weight 14.1 lbs (6.4 kg)
Shipping

Shipping & Returns

  • We deliver all US orders in 3–5 business days
  • Free cancellations
  • Returns accepted within 30 days (unused items)

Order Confirmation

Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order and have pre-authorized your credit card for the purchase. After confirming availability with our suppliers, we will proceed accordingly:

  • If your item is available and ready to ship within 1–2 business days, we will process the charge and arrange for shipment.

  • If your item is on backorder or unavailable, the pre-authorization will be voided and you will be notified by email.

  • Please note: While most items ship out within 1–2 business days, total delivery time is typically 3–5 business days, depending on your location and carrier handling.

Order Shipment

If your item is in stock and your payment has been processed, your order will typically ship within 1–2 business days. Total delivery time is approximately 3–5 business days from the date of order. Once shipped, you will receive tracking information at the email address provided during checkout within 24 hours of dispatch.

If you have not received tracking information within 3–5 business days of placing your order, please contact us at support@proaudioreserve.com.

The Distributor-Direct Advantage

To ensure you receive the most recent hardware revisions and 100% factory-sealed units, Pro Audio Reserve utilizes a Distributor-Direct fulfillment model. Unlike big-box retailers that may ship "floor models" or gear that has been sitting in general-purpose warehouses, your equipment is pulled directly from the primary manufacturer hub, serialized, and dispatched. This process ensures the highest level of quality control for professional-grade recording equipment.

Shipping Policy

We currently offer free shipping within the United States only. If the checkout process on our website allows you to enter a shipping address and complete your order, your location is eligible to receive delivery.

Changing Shipping Address

If you need to change your shipping address after your order has been processed or shipped, we will do our best to accommodate the request. Please note that address changes may result in delivery delays. Any additional costs incurred due to address changes, including carrier fees or rerouting charges will be the responsibility of the customer. No exceptions.

Shipping Times

All shipping times provided are estimates and should not be considered guarantees. Most orders ship out within 1–2 business days from the time payment is processed. However, total delivery time is typically 3–5 business days, depending on your location, carrier performance, and supplier fulfillment timelines.

We work closely with our vendors to ensure timely deliveries, but please note that supply chain disruptions, high-demand periods, or weather events may occasionally cause delays beyond our control.

  • To avoid misunderstandings: The “shipping time” refers to the total time from order placement to final delivery, not just when the item leaves the warehouse.

  • Cancellations: If you choose to cancel your order because it has not arrived within the estimated delivery window, you may be responsible for applicable shipping charges, restocking fees, warehouse handling costs, and other related fees.

  • Chargebacks: Customers who initiate chargebacks due to shipping delays without contacting us first may be held legally responsible for losses. We strongly encourage open communication so we can resolve any delivery concerns directly and efficiently via our Atlanta-based support team.

Delivery Options

  • Threshold Shipping: Your item will be delivered to your front door, porch, garage, or a covered entryway.

 

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at ProAudioReserve.

  • Free Shipping USA wide. 
  • 30 Day Easy Returns. Not happy with your product, we'll take it back noquestions asked.
  • Great Service. We pride ourselves on the best service, anywhere.

Reviews